Zara Technologies Privacy Policy

Purpose and Scope

Zara Technologies is an IT product and service distributor based in the United States, with a network of subsidiaries around the world. We provide a wide range of services to meet the needs of enterprise customers, including wholesale IT distribution and 3PL services.

We offer these services both directly and through our network of resellers and distributors. Some products or services we provide may have their own privacy policies. These may apply alongside or even override this general privacy statement, so we encourage you to read those specific policies if you're using any of those offerings.

This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with us, whether online or offline, and outlines your rights regarding that data. If you’re an employee, contractor, or job applicant, there’s a separate notice for your personal data in those contexts. This policy doesn’t apply to personal data we collect as a data processor on behalf of our clients.

Below is a summary of the most important points of this Privacy Policy:

1. Offerings may have their own privacy policies, so please review them before using any specific product or service.

2. We collect personal data directly from you and from other sources, such as publicly available information or other third parties.

3. Your personal data will only be used or shared as described here.

4. Providing us with accurate and up-to-date data is necessary for us to properly serve you.

5. You can opt out of certain uses of your personal data, such as marketing emails or data deletion requests.

6. We use reasonable security measures to protect your personal data, but no method is completely secure.

1. General Principles for Processing Personal Data

We take privacy seriously and handle your personal data in compliance with U.S. and international laws and regulations. Our guiding principles for processing personal data are:

1. We will process your personal data fairly and lawfully.

2. We only collect personal data for specific, legitimate purposes.

3. We ensure that the personal data we collect is relevant and not excessive.

4. We strive to keep your personal data accurate and up to date.

5. We implement security measures to protect your personal data from unauthorized access.

6. We will not retain your personal data longer than necessary to fulfill the purpose for which it was collected.

If we need to process your personal data for any other purpose, we will notify you in advance, explaining the new purpose and the recipients of your personal data.

2. Collection of Personal Data

We collect personal data from a variety of sources to offer our services and fulfill transactions. This data may include:

• Identity Data: Information such as your name, username, and government ID number.

• Contact Data: Your email address, phone number, and billing/shipping addresses.

• Financial Data: Bank details, credit card information, and payment history.

• Transaction Data: Information about the products and services you've purchased from us.

• Technical Data: Data related to your devices, such as IP addresses, browser type, and operating system.

• Profile Data: Your account details, preferences, and feedback.

• Usage Data: Information about how you use our website or products.

• Preference Data: Your preferences for receiving marketing or communication.

• Professional Data: Information about your job title or company if you're interacting with us on behalf of a business.

Sensitive Personal Data: This includes sensitive data such as government IDs and payment card details. It is handled with extra care, and additional protections may apply.

3. How We Collect Personal Data

We gather personal data through various means:

• Information You Provide: This includes data you give us when you contact us, create an account, purchase a product, sign up for communications, or participate in surveys or events. We'll explain why we need this data at the time of collection.

• Information We Collect Automatically: When you visit our website or interact with our ads or emails, we collect certain data automatically from your device. This includes details like your IP address, device type, browser info, and geographic location. We also track your interaction with our site, such as pages viewed and links clicked. This helps us improve your experience and tailor our content to your interests.

• From Other Users: We might receive personal data from other users who provide your info through our website or communications with us.

• From Resellers and Distributors: We may receive your information from resellers or distributors who sell our products or services.

• From Service Providers and Vendors: Our third-party service providers, such as payment processors or marketing agencies, may share data about you with us.

• From Public Sources: We may collect personal data from publicly available sources, such as government databases or public social media profiles.

• From Affiliates and Subsidiaries: We may obtain personal data from our affiliates and subsidiaries, as needed.

4. Cookies and Other Tracking Technologies

Our website uses cookies and similar tracking technologies to understand how you interact with our site and improve your experience.

A cookie is a small file placed on your device that stores information such as browser type, time spent on our site, and language preferences. Cookies help us improve site security, navigate pages more efficiently, and personalize your visit.

Types of cookies we use:

• Strictly Necessary Cookies: These cookies are essential for the website to function, such as those enabling secure logins or shopping cart functionality.

• Performance/Analytical Cookies: We use these cookies to monitor website performance and user behavior. This helps us improve our site.

• Functional/Tracking Cookies: These cookies track your activity across visits, such as where you came from, what pages you visited, and which ads you interacted with.

• Targeting Cookies: These cookies help us deliver ads that are more relevant to your interests by recording your visits to our website.

We use both session cookies (which expire after you leave the site) and persistent cookies (which remain on your device for a set period). You can manage or delete cookies in your browser settings, but doing so may affect your website experience.

5. Sharing Your Information

We may share your personal information in various situations, but always with your consent or to fulfill any requests or transactions you've made. We also share personal data with third-party vendors, resellers, distributors, service providers, subsidiaries, or if required by law. Below are the different ways we may share your data:

With Vendors

If you purchase or access a product or service through us, we may need to share your personal data with third-party vendors who help make that offering available. For instance, if you make a purchase through a distributor or reseller, they may require your personal information for registration purposes. If a vendor co-hosts a marketing activity with us, your information may be shared to verify your participation.

With Resellers and Distributors

When you buy from a reseller or distributor, we may share your personal data with them to help complete the transaction. These resellers and distributors use our services to provide you with the products and services you ordered.

With Service Providers

We may also share your information with companies that assist us in operating our website or providing services. These could include companies that handle customer support, process payments, provide hosting or analytics services, or help fulfill orders. If you want a list of these service providers, feel free to ask.

With Subsidiaries and Business Units

If our company has subsidiaries or other business units, we may share your information with them to better serve you. Any use of your personal data by these entities will be consistent with this privacy policy.

With Other Users

If you interact with other users through our website, your information might be shared with them as part of the interaction. For example, if you communicate with other users or post in public areas of our site, your personal data could be visible to others. Please remember, once your data is shared in these areas, it may be collected and used by other people.

With Law Enforcement or for Safety

In some cases, we may be required to share your personal data with law enforcement or government authorities. This may happen if we are asked to comply with the law, defend our legal rights, or protect the safety of individuals.

In the Event of a Sale or Acquisition

If we sell, merge, or transfer part of our business, your personal data may be transferred to the new owners, but it will still be protected under this privacy policy unless stated otherwise.

With Advertisers and Advertising Partners

We may share your personal data with advertisers, advertising networks, or analytics companies. This helps us deliver better ads and promotional content that might interest you.

With Others

We will only share your personal information with others if you have given us your permission. Additionally, we may share non-identifiable data, like website usage statistics, with third parties for research or other purposes. If required by law, we’ll treat this information as personal data and follow the guidelines provided in this policy.

6. Your Choices Regarding Your Personal Information

We believe in giving you control over your personal data. Below are your options for managing how your information is used.

Cookies

Cookies are small files stored on your device to help enhance your experience with our website. You have the choice to accept or reject cookies. If you prefer, most web browsers let you control cookies through settings. While rejecting cookies may limit some website features, you can still visit our site and make purchases.

Marketing Communications

You can opt out of marketing emails at any time by clicking the "unsubscribe" link in any email we send. If you prefer to opt out of other marketing forms (like postal mail or phone calls), you can contact us using the information below.

Do Not Track

Some browsers offer a "Do Not Track" feature that lets websites know you prefer not to be tracked. Currently, our website doesn't respond to "Do Not Track" requests, so your experience and data collection may continue as usual.

7. Your Privacy Rights

Based on where you live, you may have different rights when it comes to your personal data. We respect your privacy rights and are committed to responding to any requests in line with applicable laws.

Your Rights in the United States

If you live in the U.S., your state’s laws might give you certain rights regarding your personal information. These rights include:

• Access: You can request information on what personal data we have about you, where we got it, and how we’re using it.

• Correction: You can ask us to update or correct any personal data we have.

• Deletion: You can ask us to delete your personal information.

• Opt-out of Sale: You can opt-out of having your personal information sold or shared for advertising purposes.

• Automated Decision-making: You can opt out of profiling or automated decision-making, if applicable.

• Limit Use of Sensitive Data: You can ask us to limit how we use sensitive personal data.

To exercise your rights, you can reach out by sending an email to privacy@ourcompany.com or calling us at 1-800-123-4567. We’ll need to verify your identity before processing your request.

Your Rights in the European Union, UK, and Switzerland

If you're located in the EU, UK, or Switzerland, you also have certain rights concerning your personal data. These rights include:

• Access: You can ask us for a copy of the personal data we have on you.

• Correction: You can ask us to update or correct your personal information.

• Erasure: You can request that we delete your personal data, subject to certain exceptions.

• Object to Processing: If we are processing your data based on legitimate interests, you can object.

• Restrict Processing: You can ask us to stop using your personal data, but we can still store it.

• Consent: If we have your consent to use your data, you can withdraw it at any time.

If you believe we've mishandled your personal data, you have the right to file a complaint with the relevant data protection authority.

Who Controls Your Data?

In the EU, UK, and Switzerland, the controller of your personal data is the company you’ve interacted with. You can contact them directly if you have any questions about how we handle your data.

Why We Collect and Use Your Data

When we collect and use your personal data, we do so to:

• Fulfill contracts with you (e.g., process your purchases)

• Operate our platform and provide services

• Comply with legal requirements

• Improve our business practices and offer a better experience for you

If we need your data for any other purpose, we'll make sure you know and get your consent when necessary.

8. Additional California Privacy Disclosures

If you're a California resident, here's some important information regarding your privacy rights under California law:

We gather and use the following types of personal information for the reasons mentioned in this Privacy Policy:

• Identifiers and personal information like your name, contact details, government-issued ID numbers, and IP address.

• Commercial information, including what products or services you purchase, your marketing preferences, and responses to surveys.

• Internet or electronic activity, such as how you interact with our website.

• Geolocation data (not precise).

• Professional information, like your job title and company affiliation.

• Sensitive personal information, including payment card details, login information for your account, and government-issued ID numbers.

• Inferences based on your behavior and preferences.

As explained in Section 2, we use this data for compliance, business operations, and commercial purposes.

We collect your personal information from the following sources:

• Directly from you.

• Automatically through your devices.

• From other users of the website.

• From resellers and distributors selling our products.

• From vendors offering products through our platform.

• From service providers that help us run our business.

• From third-party customers contracting services from us.

• From data providers and public sources.

• From our affiliates and subsidiaries.

We share your personal information with:

• Our affiliates and subsidiaries.

• Service providers helping us with business operations.

• Advertisers and advertising networks.

• Resellers and distributors.

• Data analytics companies.

• Other website users (if you choose).

• Legal entities for compliance.

• Potential acquirers of parts of our business.

We may also "sell" or "share" specific categories of personal information (such as identifiers, commercial details, internet activity, and geolocation data) with advertisers, social networks, and other business partners. We do not knowingly sell or share the personal information of individuals under 16 years old.

We do not use or share sensitive personal information for any purpose other than those outlined by California privacy laws.

If you'd like to learn more about how long we keep your data, check Section 11.

California's “Shine the Light” law gives California residents the right to request information about how their personal data has been shared with third parties for direct marketing purposes. However, if we have a policy in place (like the one we do) that allows you to opt out of sharing your personal data for these purposes, we do not need to disclose this information. To opt out or exercise your rights, you can reach us using the contact information provided in the "Questions and Contact Information" section below.

9. Other Important Privacy Information

Security of Personal Data

We take strong measures to protect your personal information. These include using strong user access controls, segmented networks, and thorough employee training. However, it’s important to understand that no method of transmitting data over the internet is 100% secure. While we do everything we can to keep your data safe, we cannot guarantee that it will never be exposed due to factors like hacking, hardware malfunctions, or other unforeseen issues.

If there is ever a security breach involving your personal data, we will notify you as soon as possible and in line with applicable laws.

Compliance

We check our privacy practices regularly to make sure they follow this Privacy Policy and are up to date with the law. If you believe your personal data has been mishandled, we encourage you to reach out to us using the contact details in the “Questions and Contact Information” section. We’ll investigate and try to resolve any concerns.

Accuracy

We rely on you to provide accurate and current personal information. We'll use your data in ways that align with the reasons it was collected. We will also take reasonable steps to ensure the data we hold is up-to-date, complete, and relevant for its intended use.

10. International Data Transfers

Your personal information might be transferred to countries other than your own. These countries may have different privacy laws compared to the United States.

Our primary website servers are located in the U.S., but our subsidiaries, service providers, and business partners operate worldwide. This means when we collect your data, it might be processed in any of these countries. Rest assured, we take measures to protect your personal information in line with this Privacy Policy.

If you're in the European Economic Area (EEA) or the UK, and we transfer your data to the U.S., we’ve taken the necessary steps to ensure your information stays protected. These steps include using the European Commission’s Standard Contractual Clauses, along with appropriate technical safeguards.

11. Retention Period

We keep your personal data for as long as we have a legitimate reason to do so (for example, to deliver the services you requested or to meet legal, tax, or accounting requirements). Here are some of the reasons we may keep your data:

• To comply with laws related to taxes, employment, accounting, and securities.

• To address potential legal claims.

• To provide the services you asked for.

• Depending on the type of data, it might be necessary to store it for a period of time.

When we no longer have a legitimate reason to retain your personal data, we will either delete or anonymize it. In cases where deletion is not possible (such as in backup systems), we will securely store your data and make sure it is not processed until we can safely delete it.

If you're a resident of the EEA or the UK, we erase your personal data after five years, except for documents we are legally required to keep for longer periods, like invoices.

12. Not for Children

Our website and services are only intended for people 18 years and older. We do not knowingly collect or solicit personal data from anyone under 18. If you believe we have collected personal data from a child under 18, please contact us, and we will take steps to delete the information.

13. Third-Party Websites

Our website may include links to other websites or services. These external sites have their own privacy policies, and we’re not responsible for how they handle your personal data. Before you submit any information to these third parties, we encourage you to read their privacy policies carefully.

14. Revisions and Updates to this Privacy Statement

We may update this Privacy Policy occasionally to reflect changes in our business practices or privacy law requirements. If we do, we will post the updated Privacy Policy on our website and, where necessary, notify you by email. The updated policy will apply to information collected after the date it’s posted. If required by law, we will ask for your consent for any major changes in how we use your personal data.

15. Questions and Contact Information

If you have any questions or concerns about this Privacy Policy, or if you’d like to exercise your rights related to your personal data, please reach out to us at info@zaratechnologies.xyz. You can also contact us by phone at +1 (817) 438-4837. We’re happy to help!